Product Details

More to see

Applications by industry

Questions for next steps?

Ask the survey experts at Creoso's Digivey Survey Center. We are here to answer all of your questions and consult with you about software and hardware options.

Call 1.866.665.0533 (from overseas dial US 602.438.2100) or contact us.

Visitor Feedback Surveys

Museums, Galleries, Zoos

The Digivey survey software is very successfully used for visitor feedback surveys in Museums, Art Galleries, Aquariums, Zoos, and similar venues. Knowing what your visitors think is an important tool in modern museum management. Our survey tools provide real answers you can use now to succeed in an ever changing environment.

How Digivey surveys can help:

Develop understanding what motivates visitor satisfaction and determine factors that lead to dissatisfaction
Learn how visitors are reacting to programs, exhibits, temporary displays, interactive objects and educational displays
Deepen awareness of visitor expectations and factors that would encourage more frequent returns and longer stays
Find answers for the level of visitor engagement with exhibit objects
Fuel your gift store and services management with current needs and wants
Find out what prompted a visit and why, and how many are repetitive visitors
Collect demographic data on your visitors
Determine how effective are your promotional campaigns and what changes you may need to apply
Monitor performance year round, have current reports ready for important meetings

Benefits:

Attention-drawing, computer-assisted surveys in combination with modern touch technology
A survey solution that delivers more reliable and immediate results without being cost-prohibitive
Tailor-made surveys that suit your information needs
An interactive survey concept that asks only relevant questions
A new comfort level for the respondent, yielding more and better results faster

Questionnaire Design Suggestions:

Attract to the survey kiosk with slide shows and videos
Help visitors recall certain exhibits with pictures, videos and flash movies
Use Digivey information screens to inform about upcoming events and specials
Print coupons to reward the respondents for their time
Brand your surveys: Embed logos and tag lines
Choice of several colors at no additional costs

Usages:

Interviewer assisted surveys with handheld devices
Self-administered surveys with survey stations and survey kiosks
Follow-up surveys online
Ability to conduct interactive surveys, quizzes and assessments
Build and extend your visitor and volunteer data bases and collect email address, phone, etc.

Applications:

Customer service feedback surveys
Customer satisfaction surveys
Visitor feedback surveys
Employee feedback surveys
Interactive quizzes
Interactive "edutainment" applications

Technology benefits:

Realization of new projects within a very short time
Real-time data collection with immediate availability of data
Easily combine data collected by multiple survey stations and data collected over time
Generate accurate reports at the click of a button
Minimal workload, low-cost
Paperless processes

Resources | Articles

Some of our customers

Survey equipment selection tips

Indoor or outdoor?
Battery or AC power?
Interviewer-administered, self-administered or both?
If battery-powered, how many hours of battery life would be ideal?
Space at location vs. footprint of the survey system
What accessories and peripherals would be needed?

Our touch screen survey experts are here to consult with you and to help you select the ideal survey system combination to fit your requirements.

Call 1.866.665.0533 (or 602.438.2100 from overseas) for more information or contact us with your questions.