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Digivey Survey Software News
Actionable customer insights on the spot [Excerpt from News Release]
PHOENIX, ARIZONA (March 8, 2004) -- The Digivey survey software newly supports special event notification by email, instant printing of incentive coupons to reward respondents. The smart survey tool can be used with all Windows based computing devices.
This latest Digivey version takes the interaction between the respondent and the business conducting the survey one step further. For prompt reaction to certain customer situations, the email notification feature to alert a customer service manager was implemented. For example, the Digivey survey software can be set up to send an email when survey respondents signalize dissatisfaction with a product or service in their answers.
The Digivey survey software manages the complete survey process and integrates non-bias introducing marketing and customer relationship elements into surveys. Businesses can conveniently gain valuable customer insights with instantaneously available results reporting to act on. Whether a retail store, restaurant, hotel or healthcare provider wants to survey its customers with an on-site survey station or a sales manager wants to gather feedback from his customers at a trade show or during a sales call with his tablet PC - Digivey supports it all. Easy and intuitive to use, with Digivey, a new survey can be created within an hour, no programming knowledge is needed. All the respondents have to do is to touch an answer with their finger.
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