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Ask the survey experts at Creoso's Digivey Survey Center.  We are here to answer all of your questions and consult with you about software and hardware options.

Call 1.866.665.0533 (from overseas dial US 602.438.2100) or contact us.




Survey Designer Zone

Why every survey deserves a well-designed survey questionnaire

Create surveys quickly and easily with handheld survey devicesThe questionnaire wording and correctly set interactivity can make or break the success of a survey. Although it is true that modern survey tools make it easy to create a survey questionnaire, we advocate for thoughtful questionnaire design. It is not only the wording and the overall questionnaire design that impacts the outcome and/or data quality, other issues that could positively or negatively impact the survey outcome and data quality include:

  • Data collection modality
  • Question sequence
  • Question types in use
  • Reliance on the respondent's good memory and effort
  • Usage of longer and shorter rating scales within the same survey
  • Mixing of rating scales with different high and low ratings within the same survey

We have put together general survey tips in our article section and examples of what to avoid that can be requested via our Downloads page.

 

Survey design suggestions for additional impact

 

Visual survey design can positively impact the quality of data

The Digivey Survey Suite is on the forefront when it comes to visually pleasing survey design, branding of a survey and usage of visualization to explain complex topics. Images, vector graphics, interactive touch zones, videos and flash files can be applied as needed in support of helping the respondent better understand what the question is all about. Contact us to learn more

 

When reading the questions presents a barrier, spoken surveys are the solution

Audio-visual survey presentation to respondents challenged with reading the questions has a very positive impact on respondent compliance and survey and assessment completion rates.  Instead of being stressed when going through a read-only survey or assessment, the respondents remain calm and listen to the questions, and where needed can hit the repeat button to hear the question again.

It is easy to record questions and answers with the Digivey survey software. It has a sound studio built-in and supports the recording of multilingual questionnaires. Contact us to learn more

 

Instantaneous incentive coupons but no printer? No problem!

If respondents should be instantaneously rewarded with incentive coupons upon survey completion, virtual coupons sent to mobile phone or to an email address are a low-cost solution to overcome the issue of not having a printer available. Contact us to learn more

 

Take respondents' pictures

Always wanted to know what the respondents look like who take your surveys? The Digivey Survey Software can be set-up to first ask for permission and then to take the picture of a respondent at any point during the survey take. This feature requires a survey device with integrated camera , e.g. tablet PC C5v; F5v; J3400 or J3500. Contact us to learn more

 

Good or bad satisfaction ratings - Send situation-related text messages or emails to yourself and others

It is up to you if you wish to be alerted via text message or email - the Digivey Survey Software supports conditional text messages and emails to one or more people. W.ant to realize email alert notification in your next survey?  Contact us to learn more.

 

Want to handout and/or store formatted and auto-calculated assessment reports directly upon assessment completion?

The Digivey Survey Software lets you set-up instant assessment report printing conveniently with the built-in scoring engine. Contact us to learn more.

 

 

Special Offer :

Special Offer 50% off each additional Digivey Survye Suite licenseBuy more than one Digivey Survey Suite software license within the same order and take off 50%. 

This offer is valid for US customers and participating international distributors only.

Contact us today to take advantage of this exceptional offer.  Phone 866.665.0533.